General COVID-19 Questions
If you have a question that's not answered in the following FAQs, please let us know.
What is COVID-19?
COVID-19 is caused by the SARS-CoV-2 virus. The virus, which can cause mild to severe respiratory illness has spread globally, including the United States. The current information available to characterize the spectrum of clinical illness associated with COVID-19 suggests that symptoms include cough, shortness of breath or difficulty breathing, fever, chills, muscle pain, headache, sore throat or new loss of taste or smell.
How are people tested for COVID-19?
Two kinds of tests are currently available for COVID-19: diagnostic tests and antibody tests.
A diagnostic test tells you if you have a current infection. At Kohll’s Rx, we have two types of diagnostic tests:
- PCR (nasopharyngeal or saliva) Test: results provided within 48-72 hours.
- Rapid Antigen (nasopharyngeal) Test: results provided within the Same Day.
An antibody test (fingerstick) tells you if you had a previous infection. At Kohll’s Rx, we have a Rapid Antibody Test; results provided within the Same Day.
Which test should I choose to see if I have COVID-19?
It all depends on your purpose behind getting tested, but here are some points:
- If you are symptomatic and looking for results on the same day, a Rapid Antigen test may be better suited for you. Rapid Antigen testing is more accurate at detecting the virus if you are symptomatic.
Rapid Antigen tests are available as (nasal or nasopharyngeal swabs)
- If you are asymptomatic or need the test for travelling (some countries require PCR), a PCR test may be a better option for you. PCR testing is more accurate at detecting the virus if the test is taken 72 hours after exposure.
PCR tests are available as (nasopharyngeal swabs or saliva tubes)
What is the age range we are testing?
We are able to test people starting at school age (6 years old) and older.
Do I need an appointment?
It is highly recommended to schedule an appointment as we have a high demand. Please check the available dates and time slots for your preferred test on the testing appointment form. We will do our best to accommodate more.
What if I need to cancel or reschedule my appointment?
If you are unable to make it to your appointment time and need to cancel it, either reply to the original email confirmation or submit your cancellation request on our contact page. To reschedule, please check the testing appointment form for available appointment times.
When is consent required?
Consent of a legal parent or guardian is required for anyone younger than 18 years old.
What if I have a question that isn't answered by the FAQs?
If you have a question that isn't answered by these FAQs, please submit your question on our contact page. We will respond as soon as possible.
Where can I go for updates and more information about COVID-19?
The most up-to-date information on COVID-19 is available at the Centers for Disease Control and Prevention website: https://www.cdc.gov/COVID19.